Nicole Smart

Nicole Smart - South Africa

Topic - Emotional Intelligence for Crisis Management
Date – December 20

Nicole is an internationally experienced Corporate Trainer for Management and Leadership Development (Executive Educator); Certified Executive Coach through Marshall Goldsmith Stakeholder Centred Coaching (California, USA); Accredited Neuro Linguistic Programming Practitioner (Dubai, UAE); Registered assessor for ILM (Institute of Leadership and Management through City & Guilds – United Kingdom) and TEDx Speaker (Muscat, The Sultanate of Oman) and trains on behalf of: UNITAR (United Nations  Institute for Training  and Research in Switzerland) and Al Jazeera Media Network (Qatar).

She is a trained Television presenter and has been hosting online workshops and coaching. since 2014, and is therefore, very comfortable and proficient in delivering virtual workshopsNicole Smart International is an Irish national (EU),  born and raised in South Africa.

Session Outcome:

Emotional Intelligence for Crisis Management

Emotional Intelligence tool-kit for transformational leadership in a rapidly changing environment
Neuro-science of the human change cycle
Conversational intelligence
Emotional elasticity, self-leadership and team resilience
Driving team performance towards the sustainable development of organisational objectives
Managing and improving business performance


Participants should prepare prior to the workshop:


1. Challenges they are facing currently in their teams /organization/Personal Life that are holding them back from success

2. Barriers to effective communication

3. Challenges that they face as leaders in the workplace ( if applicable)

4. What do they wish to improve about their: Emotional Intelligence; Leadership style; Team or Inter-Personal interaction; Communication

5. What are the challenges your teams are facing during this crisis?

6. What areas of the team development would you like to improve?

7. What primary objectives would they like to ‘achieve’ from this course?


Kind regards,

International Corporate Trainer for Management and Leadership Development; Executive Coach; Guest Speaker

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